Nd88 Privacy Policy – Our Commitment to Protecting Your Data

1Introduction & Applicability

The nd88 Privacy Policy is a cornerstone of the trust between us and our users. When you open an account, play games, or use any service on the nd88 platform, we collect certain information. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

The nd88 Privacy Policy applies to our main website, mobile application, and all associated digital platforms. We believe your privacy is a fundamental right, and protecting it is our primary responsibility.

This policy is aligned with applicable data protection laws in Bangladesh and international best practices. nd88 guarantees that your data will never be misused.

2What Data We Collect

Under the nd88 Privacy Policy, we only collect information that is necessary to provide our services. No unnecessary personal data is collected.

Directly Provided Information:

• Name, email address, mobile number, and date of birth provided at registration.
• A copy of your National ID or passport for identity verification (KYC).
• Payment method details such as bKash, Nagad, or bank account numbers.
• Information and messages shared when contacting the support team.

Automatically Collected Information:

• IP address, device type, and operating system.
• Browser type and language settings.
• Time spent on the platform and pages visited.
• Gaming history, bet amounts, and transaction records.
• Login time and location data (used for fraud prevention purposes only).

3How Your Information Is Used

Nd88 uses your information for specific, defined purposes. The nd88 Privacy Policy ensures your data is never misused.

• Account Management: Your data is used to create, verify, and secure your account.
• Service Improvement: Usage patterns are analyzed to improve your gaming experience.
• Financial Transactions: Payment information is used to process deposits and withdrawals.
• Legal Obligations: Data may be used to comply with applicable laws and report to regulatory authorities.
• Fraud Prevention: Your data may be used to detect multiple accounts or suspicious activity.
• Customer Support: Relevant information is used to resolve your complaints or queries.
• Promotional Communications: If you opt in, we'll keep you informed about new offers and bonuses. You can unsubscribe at any time.

4Data Sharing & Disclosure Policy

Under the nd88 Privacy Policy, your data may be shared only in very limited circumstances and under strict security measures.

• Payment Providers: Only the necessary payment details are shared with bKash, Nagad, and similar providers to complete transactions.
• Game Providers: Minimum necessary data may be shared with game developers to operate the games.
• Legal Obligations: We may be required to disclose data in response to a court order or a lawful request from a government authority.
• Security Partners: Limited data may be shared with security partners to prevent fraud or criminal activity.

All third-party partners are required to comply with nd88's privacy standards and may only use the data they receive for the specified purposes.

5Cookie Policy

Nd88's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: These cookies are essential for the platform to function properly. They include login sessions and security tokens.
• Functional Cookies: These cookies remember your language preference, display settings, and similar choices.
• Analytics Cookies: Collected to understand how users interact with the platform. This data is fully anonymized.
• Marketing Cookies: Activated only with your consent. Can be turned off at any time.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

6Data Retention & Deletion

Nd88 retains your data only for as long as necessary or as required by law. Retention periods vary depending on the type and purpose of the data.

• Active account data is retained for the entire duration the account remains open.
• Financial transaction records are retained for a minimum of 7 years as required by law.
• When an account is closed, unnecessary data is deleted within 90 days.
• Completely removing data from backup systems may take up to 180 days.

If you request deletion of your data, all information not subject to legal retention requirements will be deleted within the designated timeframe.

7Your Privacy Rights

The nd88 Privacy Policy gives you full control over your personal data. You have the following rights.

• Right to Access: You can request to see what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your information for any purpose.
• Data Portability: You can request your data in a machine-readable format.
• Right to Object: You may object to marketing communications or profiling at any time.

8Security Measures

Nd88 follows the highest industry standards to protect your data. Our technical and organizational security measures are outlined below.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• AES-256 Encryption: Stored sensitive data is encrypted using AES-256 standard.
• Firewall & DDoS Protection: Advanced firewall and intrusion prevention systems are actively in place.
• Two-Factor Authentication: Two-factor authentication is available for added security.
• Security Audits: A third-party team of experts audits the system twice a year.
• Staff Training: All nd88 staff receive regular training on data protection.

9Privacy of Minors

Nd88 strictly does not collect or process data from anyone under the age of 18. The nd88 Privacy Policy takes the protection of minors very seriously.

• Age verification is mandatory at the time of registration.
• If an underage user is identified, their account is closed immediately.
• Any data found to have been collected from a minor is permanently deleted without delay.
• Parents or guardians with concerns can contact us at [email protected].

10Policy Changes & Updates

Nd88 reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• The date of any changes will always be noted at the top of the page.
• For major changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to the updated policy, you may request to close your account.

11Contact & Complaints

For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please contact our dedicated Privacy Team.

• Email: [email protected]
• Live Chat: Click the chat icon on the platform — support is available 24/7.
• Response Time: We aim to resolve complaints within 7 business days of receipt.

We respect your privacy and take all your concerns seriously. nd88 is committed to operating with full transparency and integrity at all times.